| Q 1. |
How did you get your complaint registered? |
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| Q 2. |
What was the turnaround time? |
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| Q 3. |
Are you satisfied with the way your complaint was handled by the |
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1) Call Centre
2) Service Provider? |
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| Q 4. |
Would you rate the technician Behaviour /Appearance/Approach towards resolving your Product complaint? |
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| Q 5. |
Was the technician fully equipped with the tool kit & explained the problem to you? |
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