Login | Sign Up |
 
 
 
   
  Customer Feedback
     
 
Fields mark with * are mandatory
Customer Name* :
Res. Telephone no* :
Mobile No.*  
E-mail Id.*  
Address* :
Previous Complaint ID* :
Product Name*  
State*  
City*  
Q 1. How did you get your complaint registered?
 
Toll free No.
Website
SMS
Email
Through Dealer
Q 2. What was the turnaround time?
 
<24hrs <48hrs <72hrs >72hrs Not Attended  
Q 3. Are you satisfied with the way your complaint was handled by the
  1)   Call Centre
2)   Service Provider?
 
Extremely satisfied Satisfied ok Not Satisfied Worst  
Q 4. Would you rate the technician Behaviour /Appearance/Approach towards resolving your Product complaint?
 
Courteous & well dressed with an ID card
Polite & well dressed with no id
Average but neat
Below average & indifferent
Rude & Poor
Q 5. Was the technician fully equipped with the tool kit & explained the problem to you?
 
Yes No
   
 
     
Powered By : Syrup Technologies India
Copyright © 2011 LLOYD. All right reserved.