FAQs

Ordering Online

Shopping at mylloyd.com is easy and secure. Placing an online order requires just a few steps:
a) Select an item you would like to purchase, and then click the Buy Now button from product listing or detail page.
b) You can then choose to continue shopping or go directly to Checkout.
c) Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps.
d) You will receive an email confirming your order that includes your order number.
 

For any technical difficulties you are experiencing with your website, please write to us at support@lloydmail.com

If you have correctly entered all your information and are unable to complete the checkout process, please write to us at support@lloydmail.com so we that we can process your order.

Currently this service is not available.

We accept all Major Debit and Credit cards. Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.

Orders received are processed within two business days of payment authorization Please note that on occasion, such as during holiday rush and large sale events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as possible.

You can sign in to your account on our website to check your Order Status.
Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.

To cancel your order, please write to us at support@lloydmail.com, you can cancel your order before order processing. We charge bank transaction charges on the cancelled order.

It is our responsibility to let you know that no online data transmission is guaranteed to be 100% secure.
Our servers encrypt all information submitted to them, so you can be confident that your card details will be kept safe and secure.

Lloyd Product Service and Support

At Lloyd, we are always happy to help in ways that we can.