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Terms and Conditions

Terms and Conditions

Lloyd (“Lloyd” / “We” / “Us”), provides you (“You” / “Your”) this Lloyd eStore services subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any Lloyd eStore service, you may be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. Lloyd reserves the right to change the services provided through the eStore and/or these terms and conditions at any time. Lloyd retains the right to deny access to anyone who we believe has violated any terms of this Agreement. If you are under 18, you may use Lloyd eStore only with involvement of a parent or guardian. Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.


Disclaimer Of Warranties And Liability

All the materials and products, made available to you through this Lloyd eStore are provided by Lloyd “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Lloyd does not warrant that:
-This website will be constantly available, or available at all; or
-The information on this website is complete, true, accurate or non-misleading.
Lloyd shall not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website. Lloyd does not warrant that this site; information, content, materials, product or services included on or otherwise made available to you through this site; their servers; or any electronic communication sent are free of viruses or other harmful components.
Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
All the products sold on Lloyd eStore are governed by different state laws and if Lloyd eStore is unable to deliver such products due to implications of different state laws, Lloyd will return or will give credit for the amount received from the sale of such product that could not be delivered to you.
While availing any of the payment method/s offered by Lloyd eStore, Lloyd is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

  1. lack of authorization for any transactions, 
  2. or exceeding the preset limit mutually agreed by you and between your "Banks", 
  3. or any payment issues arising out of the transaction,
  4. or decline of transaction for any other reasons.
Disclaimer:  Warranty and services on Lloyd products stands valid only if the product is bought from the official website (www.mylloyd.com) OR Authorized dealers(offline).

Disclaimer: It is hereby informed by Lloyd  that it has discontinued the use of the mark “STORM” with respect to its air conditioners. All authorized dealers/ distributors are requested to discontinue the sale of the same.
 

Terms & Conditions - Warranty & Installation Offers


Warranty Details starting from 1st July 2017 till 31st August 2017

 

Extended warranty is only applicable to those customers who register their product only and only through Mylloyd App or through website: www.mylloyd.com; (http://www.mylloyd.com/product-registration.php) within the scheme period.

REQUEST/CALLS MADE FOR INSTALLATION TO TOLL-FREE NUMBER/ WEBSITE/ MYLLOYDAPP WILL NOT BE CONSIDERED AS PRODUCT REGISTRATION.

 

AIR CONDITIONERS-

1.           Split AC & Window AC (3 Star Copper Condensers) - (3 + 2) - 3 Year Component Warranty* & additional 2 years warranty* on compressor.

2.          Split AC & Window AC (5 Star Copper Condensers) - (5) - 5 Year Component Warranty* including compressor

3.         Component Warranty* (for the period aforesaid) will only include functional components and will not cover Plastic Parts, Sheet Metal Parts, and Remote Control.

4.         Gas Charging will be a payable expense after 365 days of purchase in case of any category of AC.

5.         Only Components Cost (for the period aforesaid) will be Free.

6.         Labor cost (after 365 days of Purchase) & Transportation cost (at any point of time after purchase) will be borne by customer.

7.         Preventive Maintenance Services will be on chargeable basis after initial 1 year of purchase. This is not covered under Extended component Warranty.

8.         Extra (Copper piping, Drain Pipe, Connecting Cable), Stand for Outdoor Unit are chargeable, Customer needs to pay for these items, if required, during Installation/Un-Installation/Re-Installation.

9.         Installation/un-installation/Re-installations at any stage, after the purchase, will be on chargeable basis.

10.   Remaining terms will be applicable as per warranty booklet.

Inverter Split AC

All Inverter SAC Models will be eligible for Extended Component Warranty* for 5 years from the date of Invoice.

1.         In addition to above 5 year Extended Component Warranty* on Inverter SAC, additional 5 Years Compressor Warranty* (only and only on 2017 Inverter SAC Models) will be applicable

2.       Extended 5 year component warranty and additional 5 year compressor warranty will be applicable only when the customer registers the product through Mylloyd App or through our website: www.mylloyd.com within scheme period.

3.       5 year Extended Component Warranty on Inverter SAC and additional 5 Years Compressor Warranty (only and only on 2017 Inverter SAC Models) would be applicable only if the Installation and forthcoming Services and maintenance is done by Lloyd Authorised Representative. 

4.        Gas Charging will be a payable expense after 365 days of purchase in case of any category of Inverter SAC.

5.       Component Warranty (for the period aforesaid) will only include functional components and will not cover Plastic Parts, Sheet Metal Parts, and Remote Control.

6.       Preventive Maintenance Services will be on chargeable basis after initial 1 year of purchase. This is not covered under extended component Warranty.

7.       Labor cost (after 365 days of Purchase) & Transportation cost (at any point of time after purchase) will be borne by customer.

8.        Extra (Copper piping, Drain Pipe, Connecting Cable), Stand for Outdoor Unit are chargeable, Customer needs to pay for these items, if required, during Installation/Un-Installation/Re-Installation.

9.        Installation/un-installation/Re-installations at any stage will be on chargeable basis.

10.    Remaining terms will be applicable as per warranty booklet.


IMPORTANT NOTE:
If the customer does not register his/her Inverter SAC within the scheme period and the installation is not done by Authorised Lloyd Representative, then the customer will only be eligible for the Standard Warranty as per the Inverter SAC Warranty booklet.

LED TVs
1.     5 years complete warranty* on 32inch and Above LED TV Models

2.     Warranty does not include any plastic part and remote control.

3.     Installation is free only if it is routed to us -through our  toll free numbers or  Mylloyd Mobile App or IVR Numbers or www.mylloyd.com

4.     Extended Warranty will be applicable only when the customer registers the product through Mylloyd App or through our website: www.mylloyd.com within scheme period.

 

WASHING MACHINE:

 a)      FRONT LOAD FULLY AUTOMATIC (5+1):

5 year Component Warranty* (Including all rubber and plastic parts) & additional 1 years   Warranty* only on motor.

·        Components(other than Motor) and service  charges will be payable after initial 5 year of Warranty

·        Component (Motor) will be chargeable after the expiry of 6yrs from the date of purchase.

·        Transportation charges, if any, at any point of time, after the date of purchase, will be borne by  customer.

 

b)      TOP LOAD FULLY AUTOMATIC (3+3): 

3 years Component Warranty* (Excluding all rubber and plastic parts) & additional 3 years Warranty* only on motor.

·      Components(other than Motor) and service  charges will be payable after initial 3 year of Warranty

·      Component (Motor) will be chargeable after the expiry of 6yrs from the date of purchase.

·    Transportation charges, if any, at any point of time, after the date of purchase, will be borne by customer.

 

c)       TOP LOAD SEMI - AUTOMATIC (3+3): 

3 years Component Warranty* (Excluding all rubber and plastic parts) & additional 3 years Warranty* only on (Wash & Spin) Motors.

·       Components (other than Motors) and service charges will be payable after initial 3 year of Warranty

·       Components (Motors) will be chargeable after the expiry of 6yrs from the date of purchase.

·       Transportation charges, if any, at any point of time, after the date of purchase, will be borne by customer.

 

WARRANTY TERMS FOR PRODUCT NOT UNDER EXTENDED WARRANTY SCHEME

 AIR CONDITIONERS-

·          Split AC (2Star/Hot & Cold – Copper and Aluminium Condensers) - (1 + 4) - 1 Year Component Warranty* & additional 4 years warranty* on compressor.

·          Window AC (2star Copper and Aluminium Condensers) - (1 + 4) - 1 Year Component Warranty* & additional 4 years warranty* on compressor.

·         Portable AC - (1 + 4) - 1 Year Component Warranty* & additional 4 years warranty* on compressor.

·          Tower & Cassette AC –

A.         2 Ton - (1 + 4) - 1 Year Component Warranty* & additional 4 years warranty* on compressor.

B.       4 Ton - 1 Year Component Warranty* including Compressor.

·      Inverter Hot & Cold Cassette AC –

A.         2 Ton - (1 + 2) - 1 Year Component Warranty* & additional 2 years warranty* on compressor.

B.       3 Ton & 4 Ton - 1 Year Component Warranty* including Compressor.

·          Component Warranty* (for the period aforesaid) will only include functional components and will not cover Plastic Parts, Sheet Metal Parts, and Remote Control.

·         Gas Charging will be a payable expense after 365 days of purchase in case of any category of AC.

·         Only Components Cost (for the period aforesaid) will be Free.

·         Labor cost (after 365 days of Purchase) & Transportation cost (at any point of time after purchase) will be borne by customer.

·         Preventive Maintenance Services will be on chargeable basis after initial 1 year of purchase. This is not covered under Extended component Warranty.

·        Extra (Copper piping, Drain Pipe, Connecting Cable), Stand for Outdoor Unit are chargeable, Customer needs to pay for these items, if required, during Installation/Un-Installation/Re-Installation.

·         Installation/un-installation/Re-installations at any stage, after the purchase, will be on chargeable basis.

·         Remaining terms will be applicable as per warranty booklet.

LED TVs

·         3 years complete warranty* on below 32inch LED TV Models

·         Warranty does not include any plastic part and remote control.

·         Installation is free only if it is routed to us -through our  toll free numbers or  Mylloyd Mobile App or IVR Numbers or www.mylloyd.com

 To avail Warranty benefit and future support the customers need to register their Products through our website: www.mylloyd.com  or mylloyd App

 

Warranty Details starting from 1st June 2017 till 30th June 2017

 
AIR CONDITIONERS-

       1.                 Split AC (2Star/3Star/5Star/Hot & Cold – Copper and Aluminium Condensers) - (1 + 4) - 1 Year full Component Warranty & additional 4 years warranty on compressor.

2.                 Window AC (2star/3star/5star) - (1 + 4) - 1 Year full Component Warranty & additional 4 years warranty on compressor.

3.                 Portable AC - (1 + 4) - 1 Year full Component Warranty & additional 4 years warranty on compressor.

4.                 Tower & Cassette AC –
     A.      2 Ton - (1 + 4)  - 1 Year full Component Warranty & additional 4 years warranty on compressor.

     B.      4 Ton - 1 Year full Component Warranty including Compressor.

5.                 Inverter Hot & Cold Cassette AC –

6.                 2 Ton - (1 + 2) - 1 Year full Component Warranty & additional 2 years warranty on compressor.

     A.      3 Ton & 4 Ton - 1 Year full Component Warranty including Compressor.

7.                 Component Warranty (for the period aforesaid) will only include functional components and will not cover Plastic Parts, Sheet Metal Parts, and Remote Control.

8.                 Gas Charging will be a payable expense after 365 days of purchase in case of any category of AC.

9.                 Only Components Cost (for the period aforesaid) will be Free.

10.             Labor cost (after 365 days of Purchase) & Transportation cost (at any point of time after purchase) will be borne by customer.

11.             Preventive Maintenance Services will be on chargeable basis after initial 1 year of purchase. This is not covered under Extended component Warranty.

12.          Extra (Copper piping, Drain Pipe, Connecting Cable), Stand for Outdoor Unit are chargeable, Customer needs to pay for these items, if required, during Installation/Un-Installation/Re-Installation.

13.             Installation/un-installation/Re-installations at any stage, after the purchase, will be on chargeable basis.

14.             Remaining terms will be applicable as per warranty booklet.

Inverter Split AC

                            All Inverter SAC Models will be eligible for Extended Component Warranty for 5 years from the date of Invoice. 
                 1.       In addition to above 5 year Extended Component Warranty on Inverter SAC, additional 5 Years Compressor Warranty (only and only on 2017 Inverter SAC Models) will be applicable

2.       Extended 5 year component warranty and additional 5 year compressor warranty will be applicable only when the customer registers the product through Mylloyd App or through our website: www.mylloyd.com within scheme period.

3.       5 year Extended Component Warranty on Inverter SAC and additional 5 Years Compressor Warranty (only and only on 2017 Inverter SAC Models) would be applicable only if the Installation and forthcoming Services and maintenance is done by Lloyd Authorised Representative. 

4.        Gas Charging will be a payable expense after 365 days of purchase in case of any category of Inverter SAC.

5.       Component Warranty (for the period aforesaid) will only include functional components and will not cover Plastic Parts, Sheet Metal Parts, and Remote Control. 

6.       Preventive Maintenance Services will be on chargeable basis after initial 1 year of purchase. This is not covered under extended component Warranty. 

7.       Labor cost (after 365 days of Purchase) & Transportation cost (at any point of time after purchase) will be borne by customer. 

8.        Extra (Copper piping, Drain Pipe, Connecting Cable), Stand for Outdoor Unit are chargeable, Customer needs to pay for these items, if required, during Installation/Un-Installation/Re-Installation. 

9.       Installation/un-installation/Re-installations at any stage will be on chargeable basis.

10.   Remaining terms will be applicable as per warranty booklet.

IMPORTANT NOTE: If the customer does not register his/her Inverter SAC within the scheme period and the installation is not done by Authorised Lloyd Representative, then the customer will only be eligible for the Standard Warranty as per the Inverter SAC Warranty booklet.

 LED TVs

1.    3 years complete warranty on All LED TV Models

2.     Warranty does not include any plastic part and remote control.

3.    Installation is free only if it is routed to us -through our  toll free numbers or  Mylloyd Mobile App or IVR Numbers or www.mylloyd.com 

WASHING MACHINE -:

 a)      FRONT LOAD FULLY AUTOMATIC (4+2):

4 year Component Warranty (Including all rubber and plastic parts) & additional 2 years Warranty only on motor.

·         Components(other than Motor) and service  charges will be payable after initial 4 year of Warranty

·         Component (Motor) will be chargeable after the expiry of 6yrs from the date of purchase.

·         Transportation charges, if any, at any point of time, after the date of purchase, will be borne by customer.

 b)      TOP LOAD FULLY AUTOMATIC (2+4):

   2 years Component Warranty (Excluding all rubber and plastic parts) & additional 4 years Warranty only on motor.

·      Components(other than Motor) and service  charges will be payable after initial 2 year of Warranty

·         Component (Motor) will be chargeable after the expiry of 6yrs from the date of purchase.

·         Transportation charges, if any, at any point of time, after the date of purchase, will be borne by customer.

 c)    TOP LOAD SEMI - AUTOMATIC (2+4):

              2 years Component Warranty (Excluding all rubber and plastic parts) & additional 4 years Warranty only on (Wash & Spin) Motors.

·      Components(other than Motors) and service  charges will be payable after initial 2 year of Warranty

·         Components (Motors) will be chargeable after the expiry of 6yrs from the date of purchase.

·         Transportation charges, if any, at any point of time, after the date of purchase, will be borne by customer.

To avail Warranty benefit and future support the customers need to register their Products through our website: ww.mylloyd.com or mylloyd App

 

New Extended Warranty Scheme starting from 8th February 2017 to 31st May 2017 on our WAC & SAC - 3 Star / 5 Star&/ Inverter Models

 

This Extended Warranty Scheme will be only Applicable when Customer Register their Product on our Mobile Apps "MyLloyd App" or from MyLloyd Web Site

Customers have to Authenticate Mobile No through OTP and Email ID verification at the time of Product Registration to Receive Product Registration ID & Extended Warranty Certificate with Detailed Terms & Condition

Scheme Details are As Under

 

3 Star SAC & WAC Model

  1. All 3 Star SAC & WAC Purchased between 08.02.2017 and 31.05.2017 will have 3 Years Extended Component Warranty Start from the date of Invoice Applicable Subject to Product Registration
    a. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging. Preventive maintenance does not cover under Extended Components Warranty
    b. Re-installations at later stage will not be covered in this extended component warranty. In case it required that will be on chargeable basis.

  2. Also we will be selling Extended Components Warranty on Selected 3 Star Model of 2017 for further 2 Years (For 4th & 5th year) at Rs. 999/- (Rupees Nine Hundred Ninety Nine only) Non Refundable. The process will be as follows
    a. Customer will have to pay Rs. 999/- at the Time of Product Registration through Lloyd Payment Gateway online (Please Note the online payment gateway is under development and shall be activated by 25th February 2017)
    b. Or by Demand Draft in Favor of Lloyd Electric and Engineering payable at New Delhi mentioning DD. No. during Product Registration
    c. Extended warranty payment (Online/DD) need to be done on or before  31st May 2017. Payment received (Online/DD) after Scheme Period ie 31st May 2017, Warranty will not be applicable and payment received will not be refunded.
    d. Extended Warranty Certificate will be sent to Customer's Email Address after Payment Confirmation at Head Office. However after Successful Product Registration Customer will receive Product Registration ID through SMS on their Authenticated Mobile No.

 5 Star SAC, WAC & Inverter SAC

  1. All 5 Stars SAC, WAC & Inverter SAC purchased between 08.02.2017 and 31.05.2017 will be eligible for Extended Component Warranty for 5 years from the date of Invoice.
    a. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging. Preventive maintenance does not cover under Extended Components Warranty
    b. Re-installations at later stage will not be covered in this extended component warranty. In case it required that will be on chargeable basis.
    c.Extended warranty on Inverter SAC (any year series) will be applicable only if the Servicing and Installation is done by Lloyd Authorised Representative.
    d. In addition to above Extended Warranty on Inverter SAC, 1+9 Years Compressor Warranty (only and only on 2017 Inverter SAC Models) will be applicable
    e. To Avail 1+9 Years Compressor Warranty (only and only on 2017 Inverter SAC Models) the Servicing and Installation is to be done by Lloyd Authorised Representative.

Rest AC Models - Standard Warranty

  1. (1+ 4) 1 Year Complete & 4 years on compressor (Copper & PFC) on WAC & SAC ACs from date of invoice.

  2. Warranty on AC Models (Tower, Cassette & Portable) is as per warranty booklet.

Terms and Conditions:

  1. The Extended Warranty will be applicable only if the customer registers their Product on our website www.mylloyd.com or via mobile app. In case the customer does not registers product then the above Extended Warranty scheme will not be applicable.

  2. Gas Charging, Labor cost & Transportation if required will be charged as per company policy in extended warranty period.

  3. The additional Extended Warranty for the 4th & 5th year needs to be purchased at the time of buying the SAC. It cannot be purchased at a later date. 

  4. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

  5. Labor cost and Service changes will be applicable as per company policy post first year of purchase.

  6. Transportation charges will be applicable as per company policy.

  7. Preventive Maintenance Services will be on chargeable post first year of purchase.

  8. Rest of the terms and conditions as per warranty booklet.
    * NOTE : Lloyd reserves all rights to modify/change/alter the terms and conditions of 2 years paid extended at Rs.999 warranty scheme without prior notice.

LED TVs

  1. 3 years complete warranty on All models of LED TVs from the date of Invoice.

  2. Does not include plastic parts and remote control.

  3. Installation is free only if it is routed through registration on our toll-free numbers or through MyLloyd App.

  4. Rest of the terms and conditions as per warranty booklet.

WASHING MACHINE

  1. 6 Years warranty on Motor ( Spin motor and Wash motor ) 

  2. Complete warranty & rest of the terms and conditions is as per respective Washing Machine Service Booklet.

REGISTRATION PROCESS

  1. This offer is applicable from 8th February 2017 to  31st May 2017. 

  2. Customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’.

  3. In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

Important: Customer will have to Register the Product on www.Mylloyd.com or through MyLloyd App within 10 days from date of invoice to avail complete Warranty benefits.

> IF THE PRODUCT IS NOT REGISTERED, THE PRODUCT WILL GET NORMAL WARRANTY AS PER WARRANTY BOOKLET.


Warranty scheme starting from 1st February 2017 till 7th February 2017. 

The Warranty terms 
 

AIR CONDITIONERS#

1. 5 Year Complete Warranty on Copper Split Invertor ACs from date of invoice.
2. Warranty on other AC Models i.e. (Window AC, Non Invertor Split AC, Tower AC, Cassette AC & Portable AC ) is  as per warranty booklet.
3. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.
4. Labour cost and Service changes will be applicable as per company policy post first year of purchase.
5.     Transportation charges will be applicable as per company policy.
6. Preventive Maintenance Services will be on chargeable post first year of purchase.
7. Rest of the terms and conditions as per warranty booklet.

LED TVs

  1. 3 years complete warranty on All models of LED TVs from the date of Invoice.

  2. Does not include plastic parts and remote control.

  3. Installation is free only if it is routed through registration on our toll-free numbers or through MyLloyd App.

  4. Rest of the terms and conditions as per warranty booklet.

WASHING MACHINE

  1. 6 Years warranty on Motor ( Spin motor and Wash motor ) 

  2. Complete warranty & rest of the terms and conditions is as per respective Washing Machine Service Booklet.

REGISTRATION PROCESS

  1. This offer is applicable from 1st February 2017 till Further Communication

  2. Customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’.

  3. In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

Important: Customer will have to Register the Product on www.Mylloyd.com or through MyLloyd App within 10 days from date of invoice to avail complete Warranty benefits.
 > IF THE PRODUCT IS NOT REGISTERED, THE PRODUCT WILL GET NORMAL WARRANTY AS PER WARRANTY BOOKLET.


Warranty 2016 - Air Conditioners & Led Tvs & Washing Machine - (Starting From 6th November 2016 to 31st Jan 2017)

The Warranty terms

AIR CONDITIONERS#

  1. (1+ 4) 1 Year Complete & 4 years on compressor(Copper & PFC) on Window AC & Split ACs from date of invoice.

  2. Warranty on AC Models(Tower, Cassette & Portable) is as per warranty booklet.

  3. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control for 1st Year Only.

  4. Only components cost will be free for 1st year Only. Labour cost & transportation required will be charged as per company policy.

  5. Post 1st year Component will be also be chargeable. Labour cost & transportation required will be charged as per company policy.

  6. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

  7. Rest of the terms and conditions as per warranty booklet.

LED TVs

  1. 3 years complete warranty on All models of LED TVs from the date of Invoice.

  2. Does not include plastic parts and remote control.

  3. Installation is free only if it is routed through registration on our toll-free numbers or through MyLloyd App.

  4. Rest of the terms and conditions as per warranty booklet.

WASHING MACHINE

  1. 6 Years warranty on Motor ( Spin motor and Wash motor ) only on Semi-Automatic

  2. Complete warranty & rest of the terms and conditions is as per respective Washing Machine Service Booklet.

REGISTRATION PROCESS

  1. This offer is applicable from 6th November 2016 to 31st January 2017.

  2. Customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’.

  3. In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

Extended warranty scheme starting from 18th September 2016 till 5th November 2016 (will be only applicable when customer Register their Product on our Mobile App(MyLloyd App) within the Scheme Period).

The Warranty terms:

AIR CONDITIONERS#

  1. 5 years complete warranty on all copper condensers models of Split ACs from date of invoice.

  2. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

  3. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

  4. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

  5. Rest of the terms and conditions as per warranty booklet.

# Warranty does not include parallel flow condenser models ACs

LED TVs

  1. 5 years complete warranty on 80cm(32) & above models of LED TVs from the date of Invoice.

  2. Does not include plastic parts and remote control.

  3. Installation is free only if it is routed through registration on our toll-free numbers or through MyLloyd App.

  4. Rest of the terms and conditions as per warranty booklet.

WASHING MACHINE

  1. 5 years complete warranty on all Fully Automatic Washing Machines from the date of Invoice.

  2. Warranty will include all functional components other than plastic parts, sheet metal parts.

  3. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

  4. Rest of the terms and conditions as per warranty booklet.

REGISTRATION PROCESS

  1. This is a limited period offer from 18th September 2016 till 5th November 2016

  2. To avail extended warranty the customer needs to download MyLloyd App and get the registration done within the scheme period. In case the registration is not done through the App extended warranty will not be applicable.Customer cannot avail extended warranty by calling toll free number or registering the product on our website.

  3. Customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’.

  4. In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

  5. All disputes relating to this offer shall be settled /resolved through Sole Arbitrator, appointed by Lloyd , and shall be subject to the exclusive jurisdiction at New Delhi only.

Extended Warranty for LED TVs, Air Conditioners starting from 26th January 2016 till 30th April 2016

AIR CONDITIONERS

  1. 5 years complete warranty on all copper models of Split ACs & Window ACs from date of invoice.

  2. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

  3. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

  4. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

  5. Rest of the terms and conditions as per warranty booklet.

  6. Offer Period- 26th January 2016 till 30th April 2016.

# Warranty does not include parallel flow condenser models ACs

LED TVs

  1. 5 years complete warranty on all models of LED TVs from the date of Invoice

  2. Does not include plastic parts and remote control.

  3. Installation is free only if it is routed through registration on our toll-free numbers.

  4. Rest of the terms and conditions as per warranty booklet.

  5. Offer Period- 26th January 2016 till 30th April 2016

Extended Warranty for LED TVs, Air Conditioners starting from 1st May - 31st May 2016

AIR CONDITIONERS

  1. 5 years complete warranty on all copper models of 5 Star Split ACs and Inverter Split ACs from date of invoice.

  2. 3 years complete warranty on all copper models of Split ACs and Window ACs from date of invoice.

  3. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

  4. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

  5. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

  6. Rest of the terms and conditions as per warranty booklet.

# Warranty does not include parallel flow condenser models ACs

LED TVs

  1. 5 years complete warranty on all ULTRA HD models of LED TVs from the date of Invoice.

  2. 3 years complete warranty on all FULL HD & HD models of LED TVs from the date of Invoice.

  3. Does not include plastic parts and remote control.

  4. Installation is free only if it is routed through registration on our toll-free numbers.

  5. Rest of the terms and conditions as per warranty booklet

Extended warranty scheme is been revised starting from 1st June 2016 till 30th June 2016, the detail terms is provided below:

AIR CONDITIONERS#

  1. 5 years complete warranty on all copper models of Inverter Split ACs from date of invoice.

  2. 3 years complete warranty on all copper models of Split ACs and Window ACs from date of invoice.

  3. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

  4. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

  5. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

  6. Rest of the terms and conditions as per warranty booklet.

# Warranty does not include parallel flow condenser models ACs

LED TVs

  1. 5 years complete warranty on all ULTRA HD models of LED TVs from the date of Invoice.

  2. 3 years complete warranty on all FULL HD & HD models of LED TVs from the date of Invoice.

  3. Does not include plastic parts and remote control.

  4. Installation is free only if it is routed through registration on our toll-free numbers.

  5. Rest of the terms and conditions as per warranty booklet.

REGISTRATION PROCESS

  1. This is a limited period offer.

  2. This offer is valid all across India.

  3. To avail extended warranty the customer needs to call on our toll-free number or visit ourwebsite ww.mylloyd.com and get the registration done within the scheme period. In case the registration is not done then extended warranty will not be applicable.

  4. The customer needs to retain the warranty card along with the invoice to avail extended warranty.

  5. The customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’.

  6. In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

  7. All disputes relating to this offer shall be settled /resolved through Sole Arbitrator, appointed by Lloyd , and shall be subject to the exclusive jurisdiction at New Delhi only.

Extended warranty scheme is been revised  starting from 1st July 2016 till 31st  July 2016, the detail terms is provided below :

AIR CONDITIONERS#

1. 3 years complete warranty on all copper models of Split ACs and Window ACs from date of invoice.

2. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

3. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

4. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

5. Rest of the terms and conditions as per warranty booklet.

# Warranty does not include parallel flow condenser models ACs 


LED TVs

1. 3 years complete warranty on all models of LED TVs from the date of Invoice.

2. Does not include plastic parts and remote control.

3. Installation is free only if it is routed through registration on our toll-free numbers.

4. Rest of the terms and conditions as per warranty booklet.

 

WASHING MACHINE 

1. 6 Years warranty on Motor ( Spin motor and Wash motor ) only

2. Complete warranty is as per respective Washing Machine Service Booklet.

 

REGISTRATION PROCESS

1.  This is a limited period offer 

2.  This offer is valid all across India.

3.  To avail extended warranty the customer needs to call on our toll-free number or visit our website www.mylloyd.com and get the registration done within the scheme period. In case the registration is   not   done then extended warranty will not be applicable.

4.   The customer need to retain the warranty card along with the invoice to avail extended warranty. 

5.   The customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’.

6.   In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

7.   All disputes relating to this offer shall be settled /resolved through Sole Arbitrator, appointed by Lloyd , and shall be subject to the exclusive jurisdiction at New Delhi only.
 

Extended warranty scheme is been revised starting from 1st August 2016 till 17th September 2016, the detail terms is provided below:

AIR CONDITIONERS#

  1. 3 years complete warranty on all copper models of Split ACs and Window ACs from date of invoice.

  2. Warranty will include all functional components other than plastic parts, sheet metal parts, remote control and gas charging.

  3. Only components cost will be free. Labour cost & transportation required will be charged as per company policy.

  4. Preventive Maintenance Services will be on chargeable basis after initial 1 year warranty period.

  5. Rest of the terms and conditions as per warranty booklet.

# Warranty does not include parallel flow condenser models ACs

LED TVs

  1. 3 years complete warranty on all models of LED TVs from the date of Invoice.

  2. Does not include plastic parts and remote control.

  3. Installation is free only if it is routed through registration on our toll-free numbers.

  4. Rest of the terms and conditions as per warranty booklet.

WASHING MACHINE

  1. 6 Years warranty on Motor ( Spin motor and Wash motor ) only.

  2. Rest of the terms and conditions as per Washing Machine warranty Booklet.

REGISTRATION PROCESS

  1. This is a limited period offer

  2. This offer is valid all across India.

  3. To avail extended warranty the customer needs to call on our toll-free number or visit our website www.mylloyd.com and get the registration done within the scheme period. In case the registration is not done then extended warranty will not be applicable.

  4. The customer needs to retain the warranty card along with the invoice to avail extended warranty.

  5. The customer can take the benefits under this promotional offer, only when he accepts all terms and conditions as mentioned above on ‘AS IS BASIS’

  6. In case same model is not available / discontinued company reserve the right to replace under warranty unit with equivalent model or similar specification model irrespective of the prevailing market price.

  7. All disputes relating to this offer shall be settled /resolved through Sole Arbitrator, appointed by Lloyd , and shall be subject to the exclusive jurisdiction at New Delhi only.


T&C - COUPON CODE: PLAYBOLD

  1. Limited period offer. This gift voucher is valid till 30th June, 2016

  2. This offer cannot be clubbed with any other offer

  3. The voucher cannot be redeemed for cash and cannot be exchanged for any other product in any case whatsoever
    Applicable on purchase of Lloyd Air Conditioners, Lloyd LED TVs and Lloyd Washing Machines

  4. All disputes subject to New Delhi Jurisdiction

  5. Redeemable only on www.mylloyd.com

Your Account

You agree that any use on the Lloyd eStore is at your own risk and Lloyd is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on Lloyd eStore are not for people below aged 18, however any products available for children below age 18, can be bought by adults.

Trademark, Copyright and Restriction

All material and content on Lloyd eStore, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Lloyd eStore is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise (including any promotion and/or marketing amongst others), is a commercial use for the purposes of this clause.

Credit Card Details

Credit card information collected for the purpose of payment of Product(s) purchased at Lloyd eStore will be stored securely using a 128 bit Secure Socket Layer (“SSL”) technology.
Credit card information will be masked on your account and will not be visible to Lloyd eStore Customer Service operators.
You agree, understand and confirm that the credit card details provided by you for availing of services on Lloyd eStore will be correct and accurate and you shall not use the credit card which is un-lawfully owned or possessed by you, thus you must not pay or attempt to pay for Product(s) using fraudulent credit card information. You further agree and undertake to provide the correct and valid credit card details on Lloyd eStore.
Further the said information will not be utilized and shared by Lloyd with any third parties unless required for fraud verifications or by law, regulation or court order. Lloyd shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively yours.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, Lloyd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Lloyd shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lloyd shall issue a credit to your credit card account in the amount of the charge.

Cancellations

Order once placed shall not be cancelled. Lloyd will not accept any cancellations against orders paid for using online mode of payment (credit/debit card and netbanking).
Lloyd reserves the right to accept or cancel orders for any reason. The customer agrees not to dispute the decision made by Lloyd and accept Lloyd’s decision regarding the cancellation. Lloyd also reserves the right to cancel your order in case of:

  1. · Problems identified by our credit and fraud avoidance department.

  2. · Inaccuracies or errors in Product or pricing information.

  3. · Limitations on quantities available for purchase.

  4. · Any other reasons beyond reasonable control of Lloyd.

  5. · Availability of material.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be returned back in your Credit Card Account.

Refund policy

  1. · Items purchased from My Lloyd may be replaced in case of ‘defect’ or ‘damage’ (subject to the condition) but are not eligible for return or refund. Replacement may take up to 10-15 working days.

  2. · For failed transaction Refunds, wherever applicable, will be processed by reversing the mode of payment. The normal time for such refunds to is 10-15 working days.

  3. · Customer can contact us at support@lloydmail.com.